Privacy Policy

1. Who We Are

TNL Trader ("we", "our", "us") operates tnltrader.com and the TNL Trader Telegram bot. We provide an AI-powered signal filtering service for prop firm traders.

2. Information We Collect

When you subscribe to TNL Trader, we collect:

• Email address (provided during checkout)
• Telegram chat ID (when you activate your account)
• Trading signals you forward to our bot (processed in real-time and stored for your trade history)
• Payment information (processed securely by Stripe — we never see your card details)
• Trade history and account state (trades logged, wins, losses, daily limits)

3. How We Use Your Information

We use your information to:

• Provide and operate the TNL Trader signal filtering service
• Send activation emails and account notifications
• Process subscription payments through Stripe
• Maintain your trading history and account state
• Improve our AI analysis and signal grading

4. Data Storage

Your data is stored on encrypted AWS infrastructure in the United States. We use AWS RDS (PostgreSQL) for database storage with security groups restricting access. We retain your data for as long as your account is active and for 90 days after cancellation.

5. Third-Party Services

We use the following third-party services:

• Stripe — payment processing. Subject to Stripe's privacy policy.
• Telegram — message delivery. Subject to Telegram's privacy policy.
• Anthropic Claude — AI signal analysis. Signals are processed but not used for model training.
• Resend — email delivery. Subject to Resend's privacy policy.
• Twelve Data — market price data. Subject to Twelve Data's privacy policy.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share data with the service providers listed above as necessary to operate TNL Trader.

7. Your Rights

You have the right to:

• Request a copy of your data
• Request deletion of your account and data
• Cancel your subscription at any time
• Opt out of non-essential communications

To exercise these rights, contact us at support@tnltrader.com.

8. Cookies

Our website uses minimal cookies necessary for operation. We do not use tracking or advertising cookies.

9. Security

We use HTTPS encryption, secure cloud infrastructure, and restricted database access to protect your data. However, no internet transmission is 100% secure and we cannot guarantee absolute security.

10. Children

TNL Trader is not intended for users under 18 years of age. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this policy periodically. We will notify active subscribers of material changes by email. Continued use of TNL Trader after changes constitutes acceptance.

12. Contact

For privacy questions or concerns, contact us at support@tnltrader.com.